Ernest Hemingway said, “When people talk, listen completely. Most people never listen.” Ximena Vengoechea thinks Ernest may be on to something. She is the author of Listen Like You Mean It: Reclaiming the Lost Art of True Connection. As a user researcher, she understands the importance of listening for understanding. This is true for product

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Leadership and change go hand in hand. However, we need to make sure it’s a positive change. Not only is today’s workforce demanding it, but organizations are also finding it profitable. Bill Novelli has spent time in the private and not-for-profit world. Today he is a professor in the McDonough School of Business at Georgetown

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Relationships. They are critical for our mental health and they are how organizations succeed. Yet, many of us struggle to build solid connections. David Bradford and Carole Robin are the authors of CONNECT: Building Exceptional Relationships with Family, Friends and Colleagues. They join Kevin to discuss the importance of building exceptional relationships or at least

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